General terms
Please read the general conditions of the site before using it and placing orders through it!
GENERAL TERMS
The platform //bartumbler.com is owned by ROGEL Ltd.; Sofia, 3 Stoil Voyvoda Str., UIC: 831276766, represented by Lida Rogleva. BIJUCVETE Ltd., Sofia, 3 Stoil Voyvoda Str., UIC 203037454, represented by Lida Rogleva, is a partner company in the implementation of some activities of the platform //bartumbler.com, as well as in its business activities. These general terms and conditions are intended to regulate the relations between the online store bartumbler.com, represented by BIJUCVETE Ltd., Sofia, 3 Stoil Voyvoda Str., UIC 203037454, represented by Lida Rogleva, hereinafter referred to as for short SUPPLIER, and customers, hereinafter referred to as USERS, of the online store //bartumbler.com.
SUPPLIER DATA
Information according to the Electronic Commerce Act and the Consumer Protection Act:
- name of the Supplier: BIJUCVETE Ltd.
- registered office and address of management: Sofia, 3 Stoil Voyvoda Str
- address for exercising the activity: Sofia, 8 Lyulin, 6 328 Str., Office 4 / a - ground floor
- data for correspondence: Sofia, 8 Lyulin, 6 328 Str., Office 4 / a - ground floor
- entry in public registers: UIC 203037454.
CHARACTERISTICS OF //bartumbler.com:
1. bartumbler.com is an e-shop, available at the Internet address bartumbler.com, through which Users have the opportunity to enter into contracts for the sale and delivery of goods offered by bartumbler.com, including the following:
- To register and create a profile to view bartumbler.com and use additional services to provide information;
- To make electronic statements in connection with the conclusion or execution of contracts with bartumbler.com through the interface of the bartumbler.com website, available on the Internet;
- To conclude contracts for purchase and sale and delivery of goods offered by bartumbler.com;
- To make any payments in connection with the concluded contracts with bartumbler.com, according to the payment methods supported by bartumbler.com;
- To receive information about new products offered by bartumbler.com;
- To review the goods, their characteristics, prices and delivery conditions;
- To be notified of the rights arising from the law mainly through the interface of the bartumbler.com website;
2. The Supplier delivers the goods and guarantees the rights of the Users, provided by law, within the framework of good faith, the practice, consumer or commercial law, criteria and conditions.
3. Users enter into a contract for the sale of goods offered by bartumbler.com through the interface of the Provider, available on its website at bartumbler.com or other means of distance communication. - By virtue of the contract concluded with the Users for purchase and sale of goods, the Provider is obliged to deliver and transfer the ownership of the User to the goods determined by him through the interface. - Users pay the Supplier remuneration for the delivered goods in accordance with the conditions set out on bartumbler.com and these general conditions. The remuneration is in the amount of the price announced by the Provider at the address of bartumbler.com on the Internet. - The Provider delivers the goods ordered by the Users within the terms and conditions specified by the Provider on the website of the e-shop and in accordance with these general conditions. - The price for delivery is determined separately and explicitly from the price of the goods.
4. The User and the Provider agree that all statements between them in connection with the conclusion and execution of the contract of sale may be made electronically and through electronic statements within the meaning of the Electronic Document and Electronic Signature Act and Art. 11 of the Electronic Commerce Act.
It is assumed that the electronic statements made by the Users of the site are made by the persons specified in the data provided by the User upon registration, if the User has entered the appropriate username and password.
USE OF bartumbler.com
In order to use bartumbler.com for concluding contracts for purchase and sale of goods, the User should enter his chosen name and password for remote access, in cases where the e-shop requires registration. The name and password for remote access are determined by the User by registering electronically on the website of the Provider. By filling in his data and pressing the buttons "Yes, I accept" and "Registration", the User declares that he is familiar with these general conditions, agrees with their content and undertakes to comply with them unconditionally. The Provider confirms the registration made by the User by sending a letter to the e-mail address specified by the User, to which information for activating the registration is sent. The Recipient confirms the registration and conclusion of the contract by electronic reference in the letter notifying him of the registration sent by the Provider. After the confirmation, an account of the User is created and a contractual relationship arises between him and the Provider. Upon registration, the User undertakes to provide accurate and up-to-date data. The user promptly updates the data specified in his registration in case of change.
TECHNICAL STEPS FOR CONCLUDING A PURCHASE AGREEMENT
Users mainly use the interface of the Provider's website to enter into contracts for the sale of goods offered by the Provider at bartumbler.com. The contract is concluded in Bulgarian. The contract between the Provider and the User represents the present general conditions, available at bartumbler.com. A party to the contract with the Provider is the User according to the data provided during registration and contained in the personal profile of the User. For the avoidance of doubt, these are the data with which an account has been created with the Provider. The provider includes in the interface of its website technical means for establishing and correcting errors in entering information before the statement for concluding the contract is made. This contract is considered concluded from the moment of registration of the User with the Provider. The contract for purchase and sale of goods is considered concluded from the moment of its application by the User through the interface of the Provider. For the conclusion of this contract and for the conclusion of the contract for purchase and sale of goods, the Provider explicitly notifies the User in an appropriate manner by electronic means.
The statement of conclusion of the contract and the confirmation of its receipt shall be deemed to have been received when their addressees have access to them. The Supplier delivers the goods to the address indicated by the Users and is not responsible in case the data provided by the Users are incorrect or misleading. The Users conclude the contract of sale with the Provider according to the following procedure: - Registration in bartumbler.com and providing the necessary data, if the User has not yet registered in bartumbler.com; - Logging in to the bartumbler.com ordering system by identifying with a name and password; - Selecting one or more of the goods offered on bartumbler.com and adding them to a list of goods for purchase; - Providing data for delivery; - Choice of method and time for payment of the price; - Order confirmation;
ORDER
1. The customer can place orders on the platform by adding the desired products for purchases, following the steps indicated on the platform to complete and submit the relevant order.
2. Any item added to the cart can be purchased if available. Adding a product to the shopping cart without completing the order does not result in the registration of the order and the automatic saving of the product.
3. By confirming the order, BIJUTSVETE confirms the delivery of only one number of the relevant goods in the registered order. Remaining units of the product model in question will be further confirmed or declined depending on available quantities.
4. The customer undertakes and is responsible for ensuring that all data provided to BIJUTSVETE in connection with the order are true, complete and accurate as of the date of dispatch of the order. The customer authorizes BIJUTSVETE to provide this data to the relevant subcontractor through whom BIJUTSVETE will fulfill the order.
5. By sending the order, the customer/buyer allows the JEWELERS to contact him in any possible way, when this is necessary in connection with the order placed or the contract concluded.
6. The seller has the right to refuse to fulfill (cancel) the order made by the customer, of which he should notify the customer. The cancellation of the order does not entail any responsibility or subsequent obligation of any of the parties towards the other in connection with it, and accordingly none of them has the right to seek compensation from the other for its cancellation in the following cases: - non-acceptance by the client's issuing bank of the transaction for online payment; - execution of the monetary transaction, which does not lead to the receipt of funds to the seller's account during online payments; - the data provided by the client in the platform are incomplete and/or wrong; - the seller has made one unsuccessful attempt to deliver the product ordered by the customer.
7. The seller undertakes to refund the price paid for the contract concluded at a distance, which the buyer has refused within 14 (fourteen) days from the date of receipt of the goods. The costs of delivery of the goods are not reimbursed.
8. All buyers have the right to withdraw from the concluded distance contract and return goods in relation to the goods offered by BIZHUTSVETE, provided that the goods are returned in their original packaging and in an undamaged commercial condition.
SPECIAL OBLIGATIONS OF THE SUPPLIER
1. The rules of this section of these general terms and conditions apply to Users for whom, according to the data specified for the conclusion of the contract of sale or registration in bartumbler.com, it can be concluded that they are users within the meaning of the Act. on Consumer Protection, the Electronic Commerce Act and / or Directive 97/7 / EC of the European Parliament and of the Council of 20 May 1997 on the protection of consumers in respect of distance contracts.
2. The main characteristics of the goods offered by the Supplier, as well as the price of the goods including all taxes, are determined in the profile of each product on the website of bartumbler.com. The value of the postage and transport costs, not included in the price of the goods, is determined by the Provider and is provided as information to the Users in one of the following moments before concluding the contract: - In the profile of each of the goods on the website of the Supplier of bartumbler.com; - When choosing the goods for concluding the contract of sale; The method of payment, delivery and performance of the contract is determined in these general terms and conditions, as well as the information provided to the User on the website of the Provider in "Delivery and payment". Prior to concluding the contract, the supplier shall indicate the total value of the contract for all goods contained therein.
3. The consumer agrees that the Supplier has the right to accept advance payment for the concluded with the consumer contracts for purchase and sale of goods and their delivery. The User chooses independently whether to pay the Supplier the price of delivery of the goods before or at the time of delivery.
4. The consumer has the right, without paying compensation or penalty and without stating a reason, to withdraw from the contract within 14 calendar days from the date of receipt of the goods. (Article 50 of the CPA). The right of withdrawal does not apply in the following cases:
- for delivery of goods and provision of services, the price of which depends on the fluctuations of the financial markets, which the Provider is not able to control;
- for delivery of goods made according to the requirements of the consumer or by his individual order;
When the Supplier has not fulfilled its obligations to provide information under the Consumer Protection Act, the consumer has the right to withdraw from the contract within one year and 14 days from the date of receipt of the goods. When the information is provided to the user within the withdrawal period, it shall run from the date of its provision.
In case the consumer exercises his right of withdrawal under point 4, the Provider is obliged to refund in full the amounts paid by the consumer no later than 14 days from the date on which the consumer has exercised his right of withdrawal.
The consumer pays only the direct costs of returning the goods.
5. The term of delivery of the goods and the starting point from which it runs is determined for each product separately when concluding the contract with the consumer through the website of the Supplier on bartumbler.com, unless the goods are ordered in one delivery. In case the User and the Supplier have not set a delivery time, the delivery time of the goods is from 3 to 15 working days from the date following the sending of the user's order to the Supplier through the Supplier's website bartumbler.com. If the Supplier is unable to perform the contract due to the fact that he does not have the ordered goods, he is obliged to notify the consumer and refund the amounts paid by him within 30 working days from the date on which the Supplier should have fulfilled its obligation under the contract.
6. The supplier delivers the goods to the consumer after certifying the fulfillment of the requirements for providing information to the consumer according to the Consumer Protection Act.
The User and the Provider certify these circumstances in writing at the time of delivery by handwritten signature, unless otherwise agreed.
The User and the Provider agree that the above requirements will be met if the certification is performed by a person for whom, according to the circumstances, it can be concluded that he will transmit the information to the consumer - a party to the contract.
OTHER TERMS
1. The Supplier delivers and delivers the goods to the User within the term determined at the conclusion of the contract. If the term is not explicitly agreed between the parties at the conclusion of the contract, the Supplier shall deliver and deliver the goods within a reasonable time, but not later than 2 months.
2. The User must inspect the goods at the time of delivery and delivery by the courier company and if it does not meet the requirements to notify the Supplier immediately. If the User does not submit his claims, the delivery is considered accepted and approved.
PROTECTION OF PERSONAL DATA
The Provider protects the personal data of the User in accordance with the Personal Data Protection Act and Regulation (EU) 2016/679.
In order to protect the personal data of the User, the Provider will send the personal data once to an e-mail address entered by the User during the order.
The Provider has the right to ask the User to identify himself at any time and to certify the data entered by the User in the online order form on bartumbler.com.
The necessary information regarding the processing of personal data, as well as the Rights of the User as a subject of personal data are described in a separate document: "Information about the subject of personal data" on the site of bartumbler.com.
AMENDMENT AND ACCESS TO THE GENERAL TERMS
1. These general terms and conditions may be amended by the Provider, of which the latter will notify in an appropriate manner all Users of bartumbler.com who are registered. The Provider and the User agree that any additions and amendments to these general terms and conditions will have effect on the User after its explicit notification by the Provider and if the User does not declare within one month that he rejects them.
2. The Provider publishes these general terms and conditions on bartumbler.com, together with all additions and amendments thereto.
TERMINATION
The present general conditions for purchase and sale and the contract of the User with the Provider are terminated in the following cases:
- upon termination and declaration of liquidation or declaration of bankruptcy of one of the parties to the contract;
- by mutual consent of the parties in writing;
- unilaterally, with notice from each of the parties in case of default of the other party;
- in case of objective impossibility of any of the parties to the contract to perform its obligations;
- in case of seizure or sealing of the equipment by state authorities;
- the provider has the right, without prior notice and without due compensation, to unilaterally terminate the contract if it finds that the User uses bartumbler.com in violation of these Terms and Conditions, the legislation of the Republic of Bulgaria, generally accepted social, moral and ethical norms, as well as in case of violation of the generally accepted rules in e-commerce.
RESPONSIBILITY
The provider is not responsible for breach of security measures of the technical equipment of the site bartumbler.com, for possible subsequent loss of information, access to information and more.
OTHER TERMS
The possible invalidity of any of the provisions of these general terms and conditions will not lead to the invalidity of the entire contract. The laws of the Republic of Bulgaria shall apply to the issues not settled in this contract, related to the implementation and interpretation of this contract.
These general terms and conditions enter into force for all Users of bartumbler.com from 01.05.2019.